PRIVACY POLICY

SECTION 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from natr, as part of the buying and selling process, we collect personal information you provide to us such as your name, address, and email address.

When you browse our website, we automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing (if applicable): With your consent, we may send you emails about natr, new products, promotions, and updates.

SECTION 2 – CONSENT

How do you obtain my consent?

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If after you opt in, you change your mind, you may withdraw your consent for us to contact you or collect, use, or disclose your information at any time by contacting us at support@natrlife.co

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted.

All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council.

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers used by natr will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and transaction processors, have their own privacy policies. We encourage you to read their privacy policies to understand how they handle your personal information.

Some providers may be located in different jurisdictions. Your information may be subject to the laws of the jurisdiction where that provider or its facilities are located.

Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

Our site may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Credit card information is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission is 100% secure, we follow PCI-DSS requirements and additional industry standards.

COOKIES

We use cookies to maintain functionality and improve your experience. Cookies used may include:

• session_id: Unique session identifier

• shopify_visit: Tracks visits (expires after 30 minutes)

• shopify_uniq: Counts visits (expires at midnight next day)

• cart: Stores cart contents (expires after 2 weeks)

• secure_session_id

• storefront_digest: Used to determine storefront access

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given consent for any minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. Material changes will be clearly communicated on this page.

If natr is acquired or merged with another company, your information may be transferred to the new owners so we can continue to serve you.

ADVERTISING & CONSENT FRAMEWORK

natr participates in and complies with the IAB Transparency & Consent Framework and uses an approved Consent Management Platform. You may modify your consent preferences at any time.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete personal information, register a complaint, or request more information, contact us at:

natr
📧 support@natrlife.co
📞 267-275-9812

SMS / MMS TEXT MESSAGE MARKETING PRIVACY

Your privacy is important to us. Information collected through our SMS/MMS program is used solely to deliver messages and respond when necessary.

We do not sell, rent, trade, or transfer phone numbers or personal data collected through the program for profit.

We may disclose information if required by law or to protect our rights. You agree to provide accurate information when opting in. False or misleading information may result in removal from the program.

California residents (Civil Code §1798.83) and EU residents (GDPR 2016/679) may request information regarding disclosure of personal data for marketing purposes.